"Do you want to move up and get a better job?" Many people are finding work life very competitive these days. They feel they need an extra edge to get noticed and get hired or perhaps qualify for a promotion. BRIDGE can help with additional training.
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BRIDGE Jobs Program is offering Business Certification Classes!
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Become a BCP - BRIDGE Certified Professional in:
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1. Customer Service
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Intro to Customer Service Customer Service: Communication Skills Customer Analysis: Knowing Your Customer Calming Upset Customers Telephone Customer Service Internet Customer Service Time Management Strategies Stress Management Strategies
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2. Business Etiquette
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Introduction to Business Etiquette Meeting and Greeting Scenarios Meeting and Board Room Protocol Entertaining Etiquette Telephone Etiquette Multi-Cultural Challenges New Issues in Etiquette
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3. Business Communication
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Intro to Business Communication Developing a Business Writing Style Types of Business Writing Writing for Special Circumstances Developing Oral Communication Skills Developing Effective Presentation Skills Dealing with Business Communication Challenges
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Non-certified Class - Sales
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Introduction to Sales Definition of Selling Sales Foundation Ways We Sell The Selling Process (Strategies & Tactics) Product Knowledge Develop a Positive Sales Attitude Becoming Excited About Selling
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Frequently Asked Questions
Who should attend? Career changers, business professionals, school graduates.
Why should I attend? Become certified by International Business Training Institute & Certified Business Professionals, enhance job potential and promotability at low cost.
How long will it take? Sixteen total hours for each class.
Where are classes held? BRIDGE Jobs Program office at Merchandise Mart, 800 Briar Creek Road, Suite FF405, Charlotte, NC 28205 and other locations in Charlotte. Call for more info - 704-377-5371.
What does it cost? $155.00 per class.
Whom do I contact? Career Counselor at 704-377-5371 fax 704-343-0441 www.BRIDGECHARLOTTE.org career@bridgecharlotte.org
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BCP CLASS SCHEDULE
Customer Service Dates: TBA - check back
Business Communication Dates: TBA - check back 3:00pm to 5:00pm
Business Etiquette Dates: TBA - check back 5:30pm to 7:30pm
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